Licensed · Insured · WSIB Covered
Emergency Plumbing in Kitchener, Waterloo & Cambridge
Fast licensed help when water is going where it shouldn't.
Burst pipes after a cold snap, a water heater dumping onto the basement floor, or a main drain backing up into the laundry tub — these situations don't wait for business hours. Flowline provides emergency plumbing across Waterloo Region and Southwestern Ontario seven days a week from 7am to 11pm. We're honest about hours: we're not a 24/7 call centre, but when we're open, we prioritize stopping damage and restoring essential water service.
Our emergency vans carry common fittings, shutoff tools, and diagnostic gear so the first visit often includes isolation, temporary repairs, and a clear plan for permanent fixes. You approve flat-rate pricing before major work proceeds — even in stressful moments, you won't face an open-ended hourly tab without consent.
After the immediate crisis, we schedule follow-up for code-complete repairs, drywall coordination if needed, and documentation for insurance claims where applicable.
Signs you need emergency plumbing
- Active spraying or flooding from a pipe or appliance
- Frozen or split pipes during winter cold snaps
- No water to the whole house with no municipal outage reported
- Sewage backing up through floor drains or tubs
- Water heater leaking continuously at the base
- Strong gas odour near appliances (leave the home and call us from outside)
Process
What's included / our process
- 01
Phone triage: we tell you how to shut off water safely and whether gas odour requires leaving the premises first.
- 02
Licensed plumber dispatched with priority for active flooding and no-water calls.
- 03
Stabilize — shutoffs, pumping, temporary patches, drain clearing — with pricing explained before extended repairs.
- 04
Permanent repair scheduled or completed same visit when parts and scope allow.
Why Flowline for emergency plumbing
- Real local trucks — not a distant franchise dispatch
- Flat-rate approval even on urgent jobs
- Licensed, insured, WSIB-covered technicians
- Open seven days, 7am to 11pm — no false 24/7 claims
Related services
Drain Cleaning
Clogged, slow, or backed-up drains cleared fast.
Water Heaters
Repair, replacement & tankless installs.
Leak Detection & Repair
Find and fix hidden leaks before damage spreads.
Serving Kitchener · Waterloo · Cambridge · Guelph · Woodstock · Stratford.
